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How to ramp enterprise SDRs faster with better onboarding

In a recent LinkedIn LIVE, Alex Gasson, CEO of Delta-v, shared a clear, practical approach to onboarding and training SDRs.

Although the typical ramp time for SDRs is 3 months, with the right onboarding and training process, we’ve seen SDRs book meetings with decision makers at large enterprises on their first day of outreach and hit their fully ramped quota within the first month of activity.

Why sales training often fails

(3:18)

Training and onboarding often fall short due to a few issues:

  • Information overload – New hires receive too much content too quickly, making it hard to retain or apply what they’ve learned.
  • Theory without context – Methodologies are shared in the abstract, without adapting them to the market, target buyer, or product.
  • Delayed application – Training that isn’t applied right away is quickly forgotten, especially when it’s theoretical rather than context-specific and easy to use.
  • No review, feedback or control mechanisms – Without review and reinforcement, there’s no guarantee knowledge will be applied correctly.

Structuring training into key SDR training areas

(6:44)

Bucketing training into specific topics makes it easier to decide what to teach and when.

Here are the four critical topic areas:

  • Domain knowledge – Understanding the product, ICP, personas, market and competitive landscape.
  • Sales process – What to do, when. The step-by-step actions to take that require no skill to get right.
  • Sales craft – Sales craft is all about execution. For example how to ask questions that your prospects respond to..
  • Technology – Being able to use CRMs, sales engagement platforms, and data providers.

“…another way of thinking around process is that process is all the things that require no talent for someone to get right.”

Non-negotiables for delivering high-impact training

(11:14)

Setting SDRs up for success means you should:

  • Train everyone the same way to create a baseline standard of “good” and make skill gaps easier to spot.
  • Teach on a need-to-know basis, only provide the information that’s needed for someone to effectively perform their job.
  • Deliver training in bite size, digestible chunks – keep training under 45 minutes, with content for a training session fitting onto a single A4 page
  • Always have a control mechanism or feedback loop to ensure adoption. For example, after training someone on cold calling, have them complete a call block, then review those call recordings to confirm they’ve absorbed the training and are following the process they have been trained on.

Example: Training & onboarding schedule

(16:47) 

When we are onboarding an SDR, by day five we have them doing their first outbound activity. In many businesses, people are only doing their first outbound activity three or four weeks after they’ve joined.

What this looks like practically:

  • Day 1: They join, get up to speed with things, set up their equipment, and handle basics.
  • Day 2: We start the practical training process. They get background knowledge on the company they’re representing, the target market they’re going after, and some basic understanding of the product – maybe a product demo. We then map out the activities they need to do in terms of research, and they have a review with their manager.
  • Day 3: They now understand the market they’re operating in. We introduce them to the process of researching a target account. They go and research a set of accounts, then present that research to their manager for review. This creates a feedback loop.
  • Day 4: They learn how to identify contacts who match their buyer personas.
  • Day 5: They learn how to write emails to those specific people and actually send their first outbound emails.
  • Week 2: They move on to cold calling.

It’s a process where every day you train them on what they need to know for a specific task, get them to do it, ensure they can do it with a feedback mechanism, and then move on to the next task.

How to ramp SDRs according to plan

(19:43)

  • Focus on adherence to process – You can get reps about 50% of the way to productivity just by focusing on this, making sure they’re doing the right things at the right time.
  • Throw them in the deep end and provide room to make mistakes  – Start them on lower-priority accounts in the first weeks so they can build skills without risking key opportunities.
  • Record and review calls and emails weekly. Regular check-ins create a feedback loop that helps reps improve faster.

Motivational levers for decreasing ramp time

(25:05)

Another key part of onboarding to reduce ramp time is thinking beyond process, coaching, and training. Think about the motivational levers that will make reps feel excited and confident about their work.

  • Engineer early wins – Give new reps softer accounts or high-response prospects to build momentum.
  • Commission – Double commission for the first full quota month to reinforce success.
  • Competitors & SPIFFS – Appeal to your reps’ competitive instincts.
  • Recognition rituals – Simple, visible recognition such as ringing a bell for every booked meeting.
  • Mini promotions & career progression – Reward onboarding milestones to signal progress.
  • In-office – Working together builds camaraderie and keeps the job fun.

Essential SDR management routines

(30:20)

From day one, we use structured SDR routines to keep reps on track and growing fast.

Weekly meetings

From day one, SDRs take part in weekly meetings to review campaign updates, track performance against targets, and set goals for the week ahead.

Daily huddles

Short daily check-ins focus on reviewing the previous day’s activity and outcomes, planning for the day ahead, and flagging any blockers. These keep reps accountable to minimum activity metrics, adding new contacts, and clearing overdue tasks.

Weekly call reviews

Each week, reps and a manager review calls together using a structured process. The rep shares what went well and what could improve, then the team and manager add their feedback. A clear improvement item is set for the week ahead. This builds a culture of feedback and accountability and helps reps improve faster.

Weekly email reviews

Weekly email reviews follow the same structure as call reviews, helping reps improve their written outreach through targeted feedback and clear action points.

Find out more

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Alex Gasson

Alex Gasson is the CEO and founder of Delta-v. We provide outsourced sales development teams to Enterprise Software and FinTech companies. Prior to founding Delta-v Alex founded and successfully exited a tech recruitment business, following which he had two successful stints as a revenue leader in high growth B2B tech startups. His approach is grounded in deep theoretical understanding of Go-to-Market best practices, combined with over 15 years of hands on experience setting up and running high performance B2B sales organisations. Alex’s writing focuses on expert sales advice focussed on B2B sales development and Go-to-Market activities.

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